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As featured in

Wedding Services Directory

Terms and Conditions of Service.

Payment and Deposits

  1. When making a booking, set up times and Mileage will always be taken into consideration before issuing the quote
  2. All bookings must be secured with a minimum deposit, . (No Deposit = No Booking)
  3. Our payment terms are 28 days prior to departure or sooner, unless otherwise arranged with Something Special Venue Dressing
  4. The Booking Price is the price quoted. Our price will be quoted as an all inclusive price as per set out in the quote. We do not have any hidden charges that will be added at a later date.
  5. Changes / Additional products or services added to the original quote may be chargeable.
  6. Payments can be made By Cash, Cheque, Card (Via Paypal) or Paypal

Cancellation and Refund Policy

  1. If a event booking is cancelled once confirmed, all monies paid are none refundable.
  2. If the customer does not appear at stated meeting times etc extra charges maybe added.

Terms and Conditions

  • If you would like to book with less than 24 hours notice - Please call direct on 07866 841685
  • Whilst we do our utmost to ensure our set ups are punctual and completed in good time for the event, you will understand that we cannot accept responsibility for delays caused by circumstances out of our control.
  • Clients are responsible for any damage or loss that may be caused to the supplied items and will be billed accordingly for any repair or replacing the item/s in question
  • By supplying your email address you permit Emma Romao t/a Something Special or any other associated Company to contact you via email, in return we promise never to supply your email to any third party.
  • Online quotations do not allow for public and bank holidays like Christmas Day or New Years Eve where there may be an additional surcharge. Please indicate on the quote form if your proposed booking is for a bank holiday or on any other special date.
  • Nothing contained in these terms and conditions can affect the client's' statutory rights.

Something Special  -  Privacy policy

Something Special  are committed to protecting your privacy. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We will not transfer any information outside the European Economic Area. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Something Special Venue Dressing only collect information about you to process your quote or booking requests.

The type of information we will collect about you includes: your name, address, phone number, e-mail address, etc.

We do not store your credit/debit card information once your booking has been processed.

We will not e-mail you in the future unless you have given us your consent and you can be sure that under NO Circumstances will we divulge your information to any third party.

We will give you the chance to refuse any marketing e-mail from us in the future.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or amend them promptly. If you have any questions or comments regarding privacy, please Contact us 

 

 

Something Special 2015

E-mail: info@something-special.org

Tel: 07866 841685

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Something Special Venue Dressing 2015
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